Thursday, February 20, 2014

Contract Guardian Delivers Integrated Support

The Integrated Support for Contract Guardian is designed to put the user in control.  We offer three (3) integrated tools for support/communication for your contract management system.

Report an Issue is accessed via the Tab at the top center of every page in Contract Guardian.  The screen capture below shows you that once you click report an issue, you will be presented with the opportunity to describe the situation as well as sending a screen captures if available.  In addition, name and email is requested so that we can respond accordingly.  The  submission goes directly to our support team and developers for resolution.

Support Button provides you with the details of how to reach support via phone and video conference support (Share screen and application).  It also describes the other support mechanisms available.  An ever growing inventory of contract management videos can be accessed directly from here as well.

Feedback Button delivers a generic way to communicate with everyone on the Contract Guardian Team.  Send us a compliment, request, complaint or any other type of message.  Everything is reviewed by Management, Marketing, Sales, Development & Support.

Learn more about Contract Guardian by calling 513.977.4544 or request a demo.

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