Thursday, May 29, 2014

New Contract Guardian Website

Rippe & Kingston is pleased to announce the release of our new Contract Guardian website, designed with a fresh new look and user-friendly navigation, updated with the latest information about contract management and our services.

Some of the new changes include:

  • Search across all content from top of page 
  • Social Media Links
  • Easy Navigation
  • Responsive Site for Smartphone and Tablets
  • Links on every page for:
    • Demo 
    • Contact Us
    • Support
    • Login to Production Site


Learn more about Contract Guardian by calling 513.977.4544 or request a demo.

Friday, May 9, 2014

Attending HCCA Regional Conference in Columbus, Ohio

We are attending the HCCA Conference in Columbus today.  Presenting Contract Guardian.   Other topics include:

  • Health Care Enforcement from the Defense Perspective
  • Addressing Insider Threats
  • Fraud and Abuse Issues
  • Top Seven  Research Compliance Issues



Learn more about Contract Guardian by calling 513.977.4544 or request a demo.

Tuesday, April 22, 2014

Heartbleed: What You Need to Know

News broke this last week of a wide-reaching security vulnerability known as the Heartbleed bug. Heartbleed affects OpenSSL, used by a majority of the web to securely send data.  In short, we want you to know that we performed penetration tests on Contract Guardian and it is Safe from Heartbleed.

Wednesday, March 26, 2014

Visit our Booth at the HCCA Conference





About Contract Guardian

Contract Guardian – Contract Management software has been a key part of our overall success. Hospitals and healthcare were the first clients to leverage this powerful product and then it spread to other industries (Finance, Technology, Legal, Government, Manufacturing, etc.)

Contract Guardian – Contract Management has established an exceptional reputation for client service and quality of solution.  Client satisfaction is fundamental to Contract Guardian and is our top priority.

Learn more about Contract Guardian by calling 513.977.4544 or request a demo.

Contract Management Conversion Tip with Contract Guardian

Contract Management Conversion Tip with Contract Guardian



Notifications via email is certainly the default approach for most contract management systems.  However, it is not very effective if the email is undeliverable.  On a day to day basis, Contract Guardian automatically monitors delivery, bounces, click through, etc.  Obviously, those checks are performed after the delivery attempt is made.

Here is a proactive tip that can be incorporated into one of your conversion steps and annual house cleaning chores for contract management.  I will use a healthcare contract management environment for my example:

Steps


  1. One time step: Create email notification in Contract Guardian that is sent to all parties in the system.  This will include internal hospital employees as well outside vendors, etc.  Identify the email as a test and tell the recipient no action is required.
  2. One time step: Create agreement.  Link all parties in the system to the agreement.  Select only the email notification that was created in step 1.  Define the agreement as auto renewal with an increment of 1 year per renewal.  Trigger the notification 1 day prior to expiration.
  3. Automatic: Contract Guardian will automatically monitor for any undeliverable "hard bounce" emails that indicate  that either the hospital / vendor employee is no longer with the organization or it was entered incorrectly. 
  4. Annual: Make your corrections/additions/deletions and Contract Guardian is set to automatically do your annual checkup going forward..

Example of Rejected Emails





About Contract Guardian

Contract Guardian – Contract Management software has been a key part of our overall success. Hospitals and healthcare were the first clients to leverage this powerful product and then it spread to other industries (Finance, Technology, Legal, Government, Manufacturing, etc.)

Contract Guardian – Contract Management has established an exceptional reputation for client service and quality of solution.  Client satisfaction is fundamental to Contract Guardian and is our top priority.

Learn more about Contract Guardian by calling 513.977.4544 or request a demo.

Tuesday, March 4, 2014

Contract Management – What to do next?



Contract Management - What to do next?


Contracts and their associated tasks change constantly. How do contract managers know what to do next? The Contract Guardian solution offers easy-to-use ways to manage, track, remind and notify you at every turn in the life-cycle of a contract.

Contract Management Dashboard

The first place is on the Contract Guardian dashboard that is configured specifically to the user profile.  As a contract manager, several important information streams are immediately available:

Contract Management Dashboard
  • Announcements – This is both internal and external contract management update announcements
  • Contract Journal Feed – You will see a stream of the most recent activities where you have responsibility.
  • Recent Contracts – The five (5) most recent contracts that you have visited are shown with an immediate link to the agreement.
  • Upcoming Contract Deadlines – Seeing a graphical representation of deadlines for the next 6 months can be very informative.  Example: A hospital contract manager might see the upcoming physician employee agreement renewals for which they are responsible.
  • Contract Profile Chart – All of the contract types are summarized into a pie chart with the number of each type being displayed.

Contract Guardian Primary Contracts Tab

Contract Management Home Tab
Contract Managers usually spend a majority of their day on the main page.  Here is where they can filter, search, sort and organize all of their agreements.  One quick and easy tool to keep you up to speed is your favorites.  Simply click on the star next to any agreement and it will become one of your favorites.  Now, a punch list of work is available without even searching.



Contract Notifications

Contract Notifications – Contract Guardian has some of the most comprehensive capabilities in the contract management industry.
  • Unlimited Email notifications with mail merge capabilities triggered by  core and user defined fields
  • Task email notifications
  • Work Flow assignments & notifications
  • Delivery monitoring of contract email alerts – read article Contract Management Software – After the Email Alerts

Documents with Tasks

Contracts with Tasks
Documents with Tasks Tab shows you all of the contracts that have outstanding tasks.  Click on the task(s) associated with the agreement and you will see all of the details.  Not sure which contract has an outstanding task, simply click on the tab for Documents with Task.  One can sort and filter the task by fields such as due date, assigned to, task type, title, etc. read article Contract Management Software – After the Email Alerts

My Tasks

Healthcare Contract Management - My Tasks
My Tasks – Provides a detailed breakdown of tasks that are specifically for you.  You can see the unique grid views that divided into Outstanding, Closed and a Calendar View. You can also create a new task from here as well.  (A task email can optionally be sent upon creation) 


Contract Task Tab

Hospital Contract Management Pull Out Task TabContract Task Tab –This pull out tab is accessed from any page in the system.  It will pull out and you can see any of your tasks.  In addition, you can select and close the tasks directly from the tab as well access complete task management.  













About Contract Guardian

Contract Guardian – Contract Management software has been a key part of our overall success. Hospitals and healthcare were the first clients to leverage this powerful product and then it spread to other industries (Finance, Technology, Legal, Government, Manufacturing, etc.)

Contract Guardian – Contract Management has established an exceptional reputation for client service and quality of solution.  Client satisfaction is fundamental to Contract Guardian and is our top priority.

Learn more about Contract Guardian by calling 513.977.4544 or request a demo.

Thursday, February 20, 2014

Contract Guardian Delivers Integrated Support


The Integrated Support for Contract Guardian is designed to put the user in control.  We offer three (3) integrated tools for support/communication for your contract management system.


Report an Issue is accessed via the Tab at the top center of every page in Contract Guardian.  The screen capture below shows you that once you click report an issue, you will be presented with the opportunity to describe the situation as well as sending a screen captures if available.  In addition, name and email is requested so that we can respond accordingly.  The  submission goes directly to our support team and developers for resolution.




Support Button provides you with the details of how to reach support via phone and video conference support (Share screen and application).  It also describes the other support mechanisms available.  An ever growing inventory of contract management videos can be accessed directly from here as well.




Feedback Button delivers a generic way to communicate with everyone on the Contract Guardian Team.  Send us a compliment, request, complaint or any other type of message.  Everything is reviewed by Management, Marketing, Sales, Development & Support.


Learn more about Contract Guardian by calling 513.977.4544 or request a demo.